Dubai’s Roads and Transport Authority (RTA) has introduced a new service that allows parents to pre-book taxis online for their children’s school pick-ups and drop-offs. The service is especially beneficial for areas that are not covered by school buses. Bookings can be made daily, weekly or monthly via the Dubai Taxi Corporation (DTC) app, available on both Apple and Android devices. The app now includes the ‘In-Safe Hands’ service, which offers enhanced security and convenience to customers.
According to RTA, the ‘In-Safe Hands’ service offers fast processing and tracking of customer requests, while also meeting the unique needs of parents who require transport for their children outside of regular school bus routes.
The director of DTC Digitisation and Commercial Development, Abdullah Ibrahim Al Meer, emphasized the organization’s commitment to offering exceptional services and improving RTA’s multi-modal transport integration. He added that demand for the service has grown significantly over the past year, increasing by up to 122 percent between 2021 and 2022.
Overall, the new service demonstrates RTA’s dedication to providing safe, reliable and flexible transport options for the residents of Dubai, particularly families with school-aged children.